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Michael Kenney

Development Manager

With over 25 years of expertise, Michael holds deep technical knowledge of Sage 200 as well as a creative flare for creating bespoke solutions and products for a range of sectors. Ensuring that every solution, integration and enhancement is technically robust, scalable, and aligned with client needs, Michael can do almost anything to Sage 200. Known for his unique blend of technical acumen, commercial awareness, and long-standing relationships within the Sage partner network, Michael is a key figure in driving the company’s development strategy and delivering value to clients.

How did your journey with us start?

My journey with Smith Cooper began shortly after I left Sage as their in-house Development Services lead. After more than 15 years developing internal projects, I was looking for a new challenge where I could apply that experience in a more dynamic, customer-facing environment. A mutual contact in the Sage partner network introduced me to Chris Smith, and from our very first conversation, it was clear that Smith Cooper was the right fit. The business had a strong reputation, a clear sense of direction, and a genuine commitment to delivering value. I haven’t looked back since.

What is your role and what does your day-to-day look like?

As Development Manager, my role is both strategic and hands-on. Day to day, my work is incredibly varied, I could be scoping a new project, talking to a customer about a development requirement, writing code, or helping a member of the team troubleshoot a difficult issue. I like to stay involved throughout the project lifecycle to ensure everything we deliver is aligned with how the customer uses Sage 200.

While I manage the delivery of our solutions, I also see my role as a support function to the team helping them stay focused, removing roadblocks, and making sure they have everything they need.

What’s your favourite PKF SCS memory?

There have been a lot of great moments, but one of the standouts was seeing our API platform evolve from a concept into a core part of what we offer. It started as a technical idea, but with the right support and team involvement, it’s grown into a solution that now underpins a number of high-profile integrations. It’s been a great example of what we can achieve when we work together and back an idea all the way through.

What are you most excited about in our future?

Nothing stands still! Both as a developer and within the business, the landscape is constantly evolving. As the company continues to grow, new challenges, technologies, and opportunities are always emerging. That sense of momentum is what keeps things interesting. I’m excited to see how we continue to adapt, innovate, and build on the foundations we’ve created as a team.

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Chris Smith

Managing Director
Chris Smith has been in the ERP world for over 20 years with 10+ years as the Managing Director of PKF Smith Cooper Systems. His knowledge spans various sectors of the Sage eco-system. From in-depth knowledge of the full Sage product portfolio, its range of third-party add ons and competitors, to extensive industry awareness and understanding. Chris is one of the most recognised and respected leaders in the Sage Channel.
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Richard Brewster

Technical Director
Richard Brewster is a Sage 200, Reporting and Manufacturing systems specialist with over 25 years of experience. His unique blend of accounting expertise, decades of Sage experience and close relationship with Sage UKI, makes him a trusted advisor for businesses seeking to maximise their systems. Skilled at solving complex challenges and helping clients unlock the full potential of their software, Richard is one of the most recognised and respected leaders in the Sage Channel.
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Craig Taylor

Project Services Director
Craig Taylor is an expert ERP Consultant with over 20 years of experience, specialising in Sage 200 since its early Sage MMS days. With deep accountancy knowledge, he has delivered hundreds of successful ERP projects across sectors including manufacturing, agriculture, and education. Craig’s expertise spans the full project lifecycle (scoping, installation, training, data migration, and project management) alongside knowledge of third-party solutions like Draycir and Sicon. Known for his customer-focused approach, Craig values empathy and planning as the cornerstones of effective implementation and long-term client success.
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Victoria Riley

Client Services Director
Victoria joined PKF Smith Cooper Systems over 11 years ago starting as a Trainee Support Consultant. With a background in mathematics, a strong grasp of development processes, and natural problem-solving skills, Victoria progressed through leadership roles to become Client Services Director in 2023. Her vast understanding of Sage, combined with hands-on experience across support, development, and client engagement, makes her a key figure in shaping customer success strategies. Victoria’s role spans multiple departments, where she drives innovation in training, support materials, and client services offerings.
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