Sam brings over 20 years of experience in finance and ERP software, with a strong focus on Sage solutions and associated add-ons. His career spans technical support, consultancy, pre-sales, and sales, giving him a deep understanding of the partner channel and the intricate nature of customer requirements. Well-known across the Sage community, Sam’s expertise in Sage 200 and Sage Intacct spans a range of industries and sectors making him a fountain of knowledge for those comparing the two solutions.
Sam Pidgeon
Sage Intacct Product Lead
How did your journey with us start?
I’d worked with Chris, our Managing Director, in a previous life. He reached out to me at a point I was considering a career change, so perfect timing. As you do, we met a service station on the M1 for chat and a coffee and things escalated from there.
What is your role and what does your day-to-day look like?
One thing is for sure, it’s not same day by day. Since we onboarded Sage Intacct we’ve built a team covering support, consultancy, development and pre-sales. While a lot of my job is sales focused, leading the team means I get involved in all areas.
On any given day I can be involved in prospect calls, demo’s, team meetings, projects, contract negotiations, development projects, working with ISV’s and meeting with customers. So, it’s safe to say I wear a number of hats!
What’s your favourite PKF SCS memory?
Tricky one! I enjoyed the trip to Barcelona this year for the Sage Business Partner conference, Sage Futures FY26. Not just for the warm location, but the content and opportunities to network were incredible.
Picking up awards for the team at Sage’s yearly partner kick offs are always fun. One occasion that definitely isn’t my favourite, but was certainly memorable was a trip from Derby to Telford for one of these Sage Partner events. I was subject to a melody of Disney musical songs at full blast all the way, delivered by Chris, Vic and Julie. I had no idea it was Chris’s guilty pleasure!
What are you most excited about in our future?
Over the past 6-12 months there has been a change of direction in the business and across the Sage world concerning Sage Intacct. It is now at the forefront of many conversations and more and more of our staff are getting involved. I’m excited about the continued growth of this part of the business and what it will look like in another 12 months and beyond.
On the software side AI is something we can’t escape, I’m intrigued to see where this goes in the next few years. Sage are starting to do some really exciting things in their software. I can’t wait to see if it’s just a fad or if it really is here to stay.
