Smith Cooper does not shy away from a challenge and they understand our industry needs and requirements. They bring their wealth of experience to the table when we are working on new business strategies. Sometimes, they may not know the answer there and then, but they will always try their hardest to find out a solution for you, no problem.
As a user, you need a system that works for you, not one that makes you work for it.
You don’t want to be manually manipulating data or documents, you definitely don’t want to be re-keying anything and you don’t want to spend your day cursing your system!
In our eyes, there is no reason as to why an order or transaction entry shouldn’t be quick, smooth and simple. Arguably, when it comes to your accounting solution, you are the most important person to consult. As a daily user, you understand your system challenges, requirements and advantages better than anyone and that is why it’s important you are included in the conversation.
At PKF Smith Cooper Systems we know what it is like to have a system that does not work as you need it to because we have been there! We understand that even the most minor issues can have a massive impact on you and the company at large. That is why we take the time to listen to your requirements and the challenges you face from the initial enquiry straight through to supporting your solution.
We know that when you need support you will most likely be in the middle of something. So when you call our support team, you don’t want a ticket or a number, you want to speak to a real person who understands your system and can start to help immediately. Whether you’re looking for a brand new accounting solution or an add on to your current Sage system, we are here to help.