Home | Uncategorized | Ditching Spreadsheets: Why It’s Time Care Homes Modernised Their Financial Systems

Ditching Spreadsheets: Why It’s Time Care Homes Modernised Their Financial Systems

August 11, 2025

Following the Government’s ‘People at the Heart of Care‘ white paper (Dec 2021), many providers have modernised their care systems. Over 70% have integrated digital social care record systems (DSCRs), according to Person Centre Software. But how many have modernised their back-office systems?

The sector faces constant challenges, which is why the back-office needs to be high-priority. As finance teams move from administration to strategy, spreadsheets —prone to errors, version conflicts, and lacking audit trails—can’t keep up. For care home businesses aiming to grow, switching to an intuitive system like Sage Intacct streamlines processes, reduces inefficiencies, and provides real-time financial insights for better decision-making. 


Sage Intacct: Smart, Scalable Solution

Cloud Agility

A cloud-based system like Sage Intacct removes server maintenance costs, enables remote management, and provides up-to-date financial data instantly. Its powerful tagging system allows care homes to track transactions by home, department, or resident for detailed analysis without complex structures. 

Multi-Entity Accounting

Manually consolidating finances across multiple homes is susceptible to errors. Sage Intacct automates reconciliations, streamlines reporting, and integrates with payroll, procurement, and HR—reducing data silos and manual entry mistakes. It cuts monthly close time by 50% and AP processing time by 83%, saving up to 100 hours per month!  

One Complete Solution and Interoperability

Clear data visibility is crucial for ROI and adaptability. Sage Intacct users note that improved financial insights have boosted cost efficiency, shifting operating revenue by at least 2%. 

Managing multiple funding sources in spreadsheets is time-consuming and vulnerable to human error. Sage Intacct ensures real-time updates, keeping financial oversight seamless and efficient. 

Reporting and Dashboards

Sage Intacct integrates non-financial metrics like occupancy rates, staffing costs, and care quality with financial data, enabling informed decision-making and deeper business insights. 

It helps homes organise data by location or region, regardless of the organisational structure, enabling customised reporting and dashboards. Managers can easily access financial and operational insights based on the regions they manage, improving performance tracking and decision-making. 

AI Assistance for Smarter Decisions

Sage Intacct’s automated accounts payable speeds up transactions, reduces errors, and prevents duplicate payments, improving cash flow. 

With GL Outlier Detection and AI-powered data verification, you can identify anomalies, predict financial trends, and enhance reporting accuracy to support your teams with data-driven insights. 


How we Support Care Homes

PKF SCS helps care homes transition smoothly from spreadsheets to Sage Intacct, creating a modern, connected financial system. This upgrade empowers financial controllers, boards, and managers to make smarter decisions, drive strategic growth, and enhance care quality rather than struggling with outdated processes.  

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