Making mistakes in supplier payments is not uncommon. But it is important you understand the process in reversing payments.
If you have processed some supplier payments using the ‘Generate Payments’ routine, but realised that you have made a mistake then you will have to reverse these payments manually one at a time.
There are several ways to unallocate and reverse payments. Below is one way of doing this and will work for payments made in the base currency.
The first thing you will have to do is remove the suggested payment file, Sage won’t allow you to make amendments to anything while it is part of a suggested payment run.
Make sure you have details of the payments you wish to reverse before going to Purchase ledger > Period End Routines > Payment processing > Delete suggested payments.
You can delete the suggested payment for a single supplier if it is just one supplier you are reversing.
If you are reversing all payments then select ‘Delete all suggested supplier payments’. Then click ‘Delete’
Go to the transaction enquiry screen for that supplier and locate the payment in question.
Remember you will have to untick ‘Show outstanding transactions only’ because the payment will not be outstanding, it will have been automatically allocated to the invoices which it has paid.
Highlight the line and click ‘Correct’
This will open a new window, click ‘Reverse’
Sage will then tell you the transaction need unallocating first. Click ‘Yes’ to unallocate the transaction.
From the allocations window hit ‘Reverse’ again.
Confirm the reverse ‘Debit and Credit’
This will make the allocations value return to zero so the payment and the invoices will go back to the status of outstanding. So then click ‘Save’
This will then take you back to the ‘Correct Supplier Transaction’ screen where you can click ‘Reverse’ again.
This time you will not get the warning about allocations, instead you will be presented with a pre-filled ‘Enter supplier Receipt’ window.
This is presenting a receipt details which are the exact opposite of the payment which has been made.
Double check the details and if required you can enter additional references for the transaction. Click ‘Save’
Close down the correction window by clicking ‘Close’
This will take you back to the supplier transaction enquiry screen. You will see that the payment and receipt have now been allocated off against each other, reversing the payment transaction.
The original invoices will now show back to being outstanding and will appear on the next generate payment report when you run it next.
You will have to repeat this process for each supplier payment you wish to reverse.
As we are constantly looking at ways in which we can improve our service, you are more than welcome to leave your feedback on our form. If you have any suggestions for what you would like to see featured as a tip of the week please email [email protected].
If you would like more support concerning your Sage system or reversing payments, take a look at our Sage support service. Contact us via the enquiry forms or call 01332 959 008 if you would like more information.
NB: Be advised that the information/accuracy in this article may differ depending on which version of Sage 200 you use, as a result, some options and processes might look different. For all support queries please email [email protected].
Interested to know more about our Sage solutions?
Call 01332 959008 or enquire online today
"*" indicates required fields