Important Sage 200 Supported Version Update
As per previous articles and communications, Sage 200 2016 will no longer be supported by Sage from 1st October 2020. In addition to this, the following versions will enter an ‘extended’ support period.
All support for these versions ends on 30 September 2021:
- Sage 200 Summer 2017 (inc remastered version)
- Sage 200 Winter 2017
- Sage 200 Spring 2018
Every year, in Autumn, an older version of Sage 200 moves into ‘end of support’ status and another version enters a status of ‘extended support’. This is detailed in Sage’s support policy and is standard industry practice for technology companies.
In recent years, Sage has adopted a lifecycle policy to formalise their procedure of withdrawing support for software versions that use technology that is no longer supported by the provider.
What does this mean?
This doesn’t mean the software will stop working and we will continue to support you as normal. The software can still be used, but Sage will withdraw their support, updates and upgrades in a phased approach. This will start with an initial year of extended support up to the formal end of support date.
Extended support is a reduced service which excludes the following :
- Developer Support is no longer provided
- Legislative Updates are no longer provided by Sage to maintain legal/fiscal compliance.
- Hot fixes/Bug fixes/Patches/Service packs for recognised defects or Microsoft Office compatibility are no longer provided
- Defect log is closed for the version
- Ideas Hub is closed for the version
Once full support is ended, we will no longer be supported by Sage in relation to your Sage200c software.
What do I need to do?
When considering your upgrade options, you can check out Sage’s excellent guide to see the benefits and features that you will gain from upgrading to the latest version of Sage 200. All new features added per version are listed.
Our team will be in touch, shortly, to all our remaining Sage 200 2016 clients to discuss your options. However, if you would like to contact us to discuss next steps or are not currently a Smith Cooper Sage 200 customer, please do not hesitate to contact us on 01332 959008 or [email protected]
Interested to know more about our Sage solutions?
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