Sage CRM Version Lifecycle and Releases
Sage CRM Product Lifecycle Overview
Sage CRM has two bi-annual releases each year.
As a user and customer, it’s important to know what’s new and what future plans Sage have for the product roadmap. Similarly to Sage 200, it is up to you and your Sage Partner to decide whether to apply each update. It does not happen automatically like Sage Intacct, you can choose to update when a new update releases or wait until the next update cycle.
We understand that finding a clear answer to these questions can be difficult, so here it all is on one page!
| Item | Release Date | Extended Support Start | End of Support | Version | Release Notes | Recommended Actions |
|---|---|---|---|---|---|---|
| 2026 R1 | May 2026 | - | 31/12/2029 | - | Release Information | - |
| 2025 R2 | November 2025 | - | 31/12/2028 | - | Release Information | - |
| 2025 R1 | June 2025 | - | 31/12/2028 | - | Release Information | - |
| 2024 R2 | October 2024 | 01/01/2027 | 31/12/2027 | - | Release Information | - |
| 2024 R1 | May 2024 | 01/01/2027 | 31/12/2027 | - | Release Information | - |
| 2023 R2 | November 2023 | 01/01/2026 | 31/12/2026 | - | Release Information | - |
| 2023 R1 | May 2023 | 01/01/2026 | 31/12/2026 | - | Release Information | - |
| 2022 R2 | September 2022 | 01/10/2024 | 30/09/2025 | - | Release Information | - |
| 2022 R1 | February 2022 | 01/10/2024 | 30/09/2025 | - | – | - |
| 2021 R2 | August 2021 | - | - | - | – | - |
| 2021 R1 | January 2021 | - | - | - | – | - |
| 2020 R2 | October 2020 | - | - | - | – | - |
| 2020 R1 | February 2020 | - | - | - | – | - |
| 2019 R2 | August 2019 | - | - | - | – | - |
| 2019 R1 | February 2019 | - | - | - | – | - |
| 2018 R3 | August 2018 | - | - | - | – | - |
| 2018 R2 | May 2018 | - | - | - | – | - |
| 2018 R1 | - | - | - | - | – | - |