Sage Client Services
Putting customers first, every step of the way.
Since launching in 2014, we’ve grown significantly by staying true to our core ethos:
“The Good Sage Guys to Deal With”
and with growth comes evolution.
Managing more projects, more suppliers, and more internal coordination demands a smarter, responsive approach.
Which is why our Client Services team exists. It is a proactive, customer-focused department designed to streamline communication across internal departments, customers and suppliers, simplify processes, and ensure every client gets the support they need, when they need it.
What does our Client Services team do?
Our client services team acts as a liaison between our various internal departments, our suppliers and our clients.
Why is this important to you?
Although one of our newer departments, the Sage Client Services team is a key component in our operation.
By creating a department with no other focus aside from helping our customers, you can be sure that with PKF Smith Cooper Systems, your Sage support is in safe hands.
Our biggest asset is our friendly, highly experienced team. We carefully select new recruits for a seamless fit. I hope we can work together soon—please reach out if you’d like to chat!
Chris Smith
Managing Director
What our clients have to say...
All of the Smith Cooper employees that I have dealt with have been very helpful and friendly.
at Audio Logic
Your willingness to show us how to sort problems, rather than just magically doing them in the background, is exactly what attracted me to moving over to [PKF] Smith Cooper. It does feel like we have a partner, rather than just a vendor, in this process.
Jon Whiten
Owner at DeeGee Controls LTD
[PKF] Smith Cooper has worked with us for many years. They have helped us put a Sage system in place that is perfectly tailored for our construction business and its specific needs. Through a culmination of tailoring the programme itself – and creating bespoke reports – we have everything we want in real-time at our fingertips.
Libby Price
Director at B Price
PKF Smith Cooper Systems consistently impress with their technical expertise and professional approach. Whether we bring them a new idea or a complex challenge, they deliver innovative, reliable solutions – and always with outstanding support throughout implementation.
Michael Dixon
at Entrepreneurs Forum
We can offer a comprehensive ecosystem of services to your business.
Support
Supporting your Sage software is our business.
Whether you're running Sage 200 or Sage Intacct, the smooth operation of your software is essential to the continuity of your business.
- Year-end assistance
- Access to our Customer Portal
- Remote connection software
Development
From Concept to Code, We Build What You Need.
Whether you're looking to streamline a business process, connect Sage to another system, or tweak how your software works day-to-day, our development team is here to make Sage work smarter for you.
- Accredited Sage Developers
- Award-winning team
- Proven track record of delivering solutions
Consultancy
Optimising your business with expert Sage consultancy
We’re a multi-award-winning Sage Business Partner, helping businesses across the UK get the very best from their Sage software. We combine expert knowledge.
- Technical Installation and Setup
- Data Migration
- System Training
Project Management
Stay Informed, Empowered and In Charge.
Project Management is a critical element to any software project. Regardless of the size and scale, working to an agreed plan and schedule is essential to achieving a successful outcome for all stakeholders.
- Enhanced Communication
- Risk Mitigation
- Quality Assurance
Training
The right training plus the right partner, equals greatness
At PKF Smith Cooper Systems, we specialise in helping businesses like yours maximise the value of their financial systems, because we know that even small errors can have big consequences.
- Half day or full day sessions
- Group sessions or one-on-one deep dives
- Empower your team